Janice B Gordon, known as The Customer Growth Expert, is founder of Scale Your Sales Podcast and Framework. Janice B Gordon energises audiences and empowers sales organisations to reimagine revenue growth through customer excellence and sales to align with key buyers and unleash hidden potential. Janice is a Consultant, International Speaker, Educator and Facilitator; author of Business Evolution: Creating Growth in a Rapidly Changing World and co-author of Heels to Deals: How Women are Dominating Business to Business Sales. Janice is listed in the Top 50 Global Thought Leaders and Influencers on Customer Experience, 150 Women B2B Thought Leaders You Should Follow, and LinkedIn Sales 15 Innovating Sales Influencers to Follow, 2021.