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Joanne Black is America’s leading authority on referral selling. She’s a contrarian thinker who believes no salesperson should ever have to cold call, send cold emails, or send sales pitches to strangers on social media. Referrals are the #1 way to generate qualified sales leads, score meetings with decision makers, eliminate competitors, and convert prospects to clients more than 50 percent of the time. Yet no organization has a systematic referral program with strategy, skills, metrics, and accountability for results.

A captivating speaker and innovative seminar leader, Joanne is changing the business of sales. She’s the founder of No More Cold Calling and the author of two books—NO MORE COLD CALLING™: The Breakthrough System That Will Leave Your Competition in the Dust and Pick Up the Damn Phone!: How People, Not Technology, Seal the Deal.