How to Stop Taking Rejection Personally

How to Stop Taking Rejection Personally

I can’t tell you how many times people tell me they “could never” be in sales. When I ask why, I get vague answers about not liking to sell or not being good at it. Eventually, when I bring it up, they’ll agree that one of the big issues is, they couldn’t handle the...
You Lost Me at “Hello”

You Lost Me at “Hello”

Ask sales managers what they look for in a salesperson and inevitably one of the top three responses is some variation of enthusiasm, passion, or energy. But can enthusiasm be a liability? In a coaching session with a junior sales rep this morning, I was role-playing...
Ten Ways to Prepare for a Tough Negotiation

Ten Ways to Prepare for a Tough Negotiation

By the time two parties to a negotiation are sitting across the table from each other, the negotiation may already be over. If you didn’t plan ahead, chances are that you’ve walked in to a fait accompli, a done deal, a ship that’s already sailed. If the other party...
50 Ways to Fight Gender Bias in Sales

50 Ways to Fight Gender Bias in Sales

Every week, someone asks me (at least once) about a specific situation a woman has had in the workplace – usually on a sales team – either to get some advice, tell what happened, or simply to share in a safe space about an incident involving them or someone they...