You Lost Me at “Hello”

Ask sales managers what they look for in a salesperson and inevitably one of the top three responses is some variation of enthusiasm, passion, or

Herding Cats & Selling

If you could follow around a group of outstanding salespeople and presenters with a camera over a long period of time, you would discover practices

Killer Introductions

Salesperson or “Racehorse in sales?”  Training pro or “a dopamine injection for you?”  How would you like to be described? Who would you want to

Words Matter – Make What You Say Pay!

Unexpected Brilliance I had a surprising online experience recently that just stopped me in my tracks. First, I thought it was funny. Then, I realized

Selling to Friends

What is more awkward than having to ask for business or negotiate tough issues with a friend?  What do you say? What do you do?

It’s All Story–& Always Was

I don’t know about you, but I find it–what’s the best word here–? “quaint” that so many articles, books, and blogs write about the power

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